
Patient Rights & Responsibilities
Dignity. Respect. Care.
Committed to ethical and patient-centric healthcare.

Patient Charter Your voice matters.
Empowering Patients Through Transparency.
“Committed to ethical and patient-centric healthcare.”
At Buddha Hospital & Research Institute, our dedicated medical specialists and healthcare staff provide round-the-clock clinical care, ensuring that every patient receives compassionate, prompt, and evidence-based treatment.
Equipped with advanced infrastructure, NABH-oriented safety protocols, and transparent medical guidance, Patient Rights & Responsibilities brings high-standard healthcare directly within reach of patients across Bihar and Eastern India.
Information
Complete details about diagnosis, treatment, and costs.
Confidentiality
Your medical records and personal data are strictly secure.
Consent
Informed consent before any procedure or treatment.
Responsibilities
Working together for the best health outcomes.
Clinical Leadership,
Department of Patient Rights & Responsibilities
Buddha Hospital & Research Institute
Strategic Foundations
A Partnership in Healing. Understanding your rights helps us serve you better.
Fair Treatment
Clinical Distinction
Care without discrimination based on religion, caste, or gender.
Second Opinion
Clinical Distinction
The right to seek a second medical opinion if desired.
Quality Care
Clinical Distinction
Access to safe, high-quality medical services.
Grievance Redressal
Clinical Distinction
A clear process to voice concerns and get them addressed.
Core Rights
What you are entitled to.
Right to Information
To know the identity of your care team and details of your condition.
Right to Privacy
Examinations and discussions conducted with utmost confidentiality.
Right to Informed Consent
Clear explanation of risks, benefits, and alternatives before procedures.
Right to Safety
Protection from physical abuse, neglect, or hospital-acquired infections.
Right to Refuse
The right to refuse treatment and be informed of the medical consequences.
Right to Transparency
Clear, itemized billing and information on estimated costs.

Patient Charter — Ethical medical practice
Your Health. Your Rights.
At BHRI, we believe that healthcare is a partnership between the care provider and the patient. We are committed to upholding your rights to dignity, information, and safe care. In return, we ask for your cooperation and adherence to hospital policies to ensure a healing environment for everyone.
Dedicated Specialists
Experienced doctors, surgeons, and nurses providing comprehensive clinical oversight.
Modern Equipment
State-of-the-art diagnostic instruments and monitoring systems for high clinical precision.
Transparent Care
Zero hidden costs, verified billing, and support for cashless insurance & PMJAY coverage.
24×7 Availability
Round-the-clock emergency assistance, ambulance dispatch, and critical response.
Clinical Capacity
Facilities & Infrastructure
Provide accurate medical history
Equipped with modern clinical technology
Follow the prescribed treatment plan
Equipped with modern clinical technology
Treat hospital staff with respect
Equipped with modern clinical technology
Adhere to visiting hours and policies
Equipped with modern clinical technology
Pay hospital bills promptly
Equipped with modern clinical technology
Maintain a quiet and clean environment
Equipped with modern clinical technology
Do not bring outside food/medications without approval
Equipped with modern clinical technology
100%
Transparency
Round-the-clock clinical readiness
Zero
Discrimination
Round-the-clock clinical readiness
Secure
Data Privacy
Round-the-clock clinical readiness
Ethical
Practices
Round-the-clock clinical readiness

Specialized Clinical Care
Buddha Hospital & Research Institute
Quick Answers
Patient Rights & Responsibilities FAQs
Key answers regarding Patient Rights & Responsibilitiesat Buddha Hospital & Research Institute.
You have the right to request a copy of your medical records and discharge summary. You can apply for this at the Medical Records Department (MRD).
Have questions about Patient Rights & Responsibilities or admissions?
Our 24×7 patient helpdesk is always ready to guide you.

Ready to Help
We respect you, we care for you.
Read our full Patient Charter at the admission desk. We are dedicated to providing care with dignity and transparency.

