Privacy Policy

1. Commitment to Privacy

At Buddha Hospital & Research Institute (BHRI), Bodhgaya, we are deeply committed to protecting the privacy and confidentiality of our patients, students, faculty, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information in compliance with Indian healthcare and data protection standards.

2. Information We Collect

We may collect the following types of information when you interact with our hospital or academic divisions:

• Personal Details: Name, age, date of birth, gender, contact number, email address, and residential address.
• Medical Information: Past medical history, diagnostic reports, prescriptions, allergies, and treatment records (collected during physical OPD visits, admissions, or tele-consultations).
• Financial Information: Health insurance policy details, payment transaction records, and billing history.
• Digital Data: IP addresses, browser types, and usage data when you browse our digital platforms.

3. How We Use Your Information

Your data is utilized strictly for the following hospital and academic purposes:

• Providing accurate medical diagnoses, treatment planning, and continuous patient care.
• Processing hospital admissions, billing, and cashless insurance claims efficiently.
• Managing academic enrollment, student records, examinations, and hostel administration for medical students.
• Improving our hospital services, website functionality, and overall patient experience.
• Complying with legal, regulatory, and public health reporting obligations mandated by the Government of India and the National Medical Commission (NMC).

4. Data Protection & Confidentiality

We implement strict physical, electronic, and administrative safeguards to protect your data against unauthorized access, alteration, or destruction. Patient medical records are maintained with the highest degree of medical confidentiality and are accessible only to authorized healthcare professionals directly involved in your care.

5. Sharing of Information

BHRI does not sell, trade, or rent your personal data to third parties. We may share your information only under the following necessary circumstances:

• With specialized doctors, laboratories, or diagnostic centers for referrals and integrated patient care.
• With insurance providers or Third Party Administrators (TPAs) to process and verify your claims.
• When required by law, court orders, or government health regulatory bodies (e.g., infectious disease reporting).

6. Patient Rights

You have the right to access your personal health records, request corrections to inaccurate data, and request a copy of your diagnostic reports as per hospital policy. Please note that for medical-legal compliance, the original physical/digital records remain the property of BHRI.